Warranty
This warranty applies to the IQCLAD Cladding System components supplied by IQCLAD when used in accordance with all IQCLAD requirements.
Introducing Our Extensive 25-Year Warranty
At IQ Clad, we back the durability and excellence of our aluminium cladding with a robust 25-year warranty. This warranty assures our clients of the sustained performance and appearance of our products. It encompasses premium powder coatings by renowned suppliers, Dulux and Interpon, which are chosen to preserve the cladding’s beauty and functionality for decades. This warranty underscores our dedication to superior quality, offering protection against any potential manufacturing or material flaws.
Warranty Details:
Coverage: Includes defects in materials and workmanship on specified powder coating finishes.
Quality Assurance: Reflects our pledge to deliver products that meet the highest standards.
For a deeper dive into which powder coatings are covered, along with the full terms and conditions, reach out to our team. We’re committed to providing comprehensive support, ensuring you fully comprehend the benefits of our warranty and how it adds lasting value to your project.
This warranty applies to the IQCLAD Cladding System components supplied by IQCLAD when used in accordance with all IQCLAD requirements.This warranty is to be read in conjunction with all relevant and applicable technical documentation supplied or referenced by IQCLAD.
Date warranty valid: 25 years from proven date of purchase or dispatch from IQCLAD whichever is the earlier.
All enquiries relating to this warranty must (in the first instance) be directed to the place of purchase, the supplier or the installer.
IQCLAD warrants that:
At the time of delivery to the merchant or site (where applicable) the IQCLAD Cladding System components will:
be free from freight-related defects
be free from defects that may have arisen through defective factory workmanship or materials
conform to the performance characteristics listed in the pass™ (‘warranted condition’)
In the event a breach of the warranty is proven, the following applies:
IQCLAD will, at its discretion, supply replacement IQCLAD Cladding System components without charge or refund the value of the product.
Other losses or damage caused by a breach of the warranty or a failure of the product for any other reason are not covered.
IQCLAD obligations under this warranty are limited to the replacement of defective IQCLAD Cladding System components or the value of the IQCLAD Cladding System components. The value of the materials will be reduced pro-rata, based on the remaining life of the product (as set by the relevant durability requirements of the NZ Building Code).
IQCLAD reserves the right to supply other comparable materials should the warranted materials no longer be supplied by IQCLAD.
In the event a breach of the warranty is proven, the following applies:
Receipt of date of purchase of the product.
Evidence of failure.
Receipt of a written claim from the claimant either within 30 days of when the defect would have become reasonably apparent or, if the defect was reasonably apparent prior to installation, then the claim must be made prior to installation.
The claim must include full details of the alleged defect.
Evidence satisfactory to IQCLAD that all maintenance requirements have been carried out.
The warranty does not cover failure or problems caused by defective use; failure relating to improper design of the project structure; structural failure; settlement; movement of materials to which the product is attached or dependent on; acts of God including but not limited to earthquakes, cyclones, floods or other severe weather conditions; inadequate maintenance; growth of mould, mildew, fungi, bacteria or any organism on any product; or acts or omissions of a third party over whom IQCLAD has no control.
The warranty does not cover failure arising from the failure to follow all of IQCLAD advice.
Normal wear and tear are excluded from this warranty.
Refer to Online Documentation for Accurate Technical Information
All IQCLAD technical information is uncontrolled in printed format, so in all instances refer only to the documentation on the website.
Installation, Design, and Specification Guide
Installation
Maintenance
